Hi, I’m Stephen Jennings, Manager of Customer Support at Puppet,
Do you have a passion for IT? Excited about what is happening in DevOps and want to be a part of it? Do you enjoy solving problems?
At Puppet you’ll be part of a team committed to exceptional service and the success of our customers. We’re looking to develop customer-focused Applications Support Engineers.
You will receive DevOps and Puppet training and work as part of a global team to support customers from small independents to large enterprise organizations. The role welcomes you bringing a fresh perspective, learning, solving and preventing problems.
As an Associate Support Engineer at Puppet, you will learn to:
The person should have:
Working at Puppet
Puppet’s core mission is to eliminate soul-crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.
As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity, and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +44 2895 903 130 for assistance.
Apply through Puppet's career page